WHO WE ARE
Lumbatho-Audit Consultant is a business consulting company with its offices in Ulundi. The company was found on the ethos of reliable and up to date service to its clients.
Lumbatho-Audit Consultant operate as accounting firm; focusing on the business solutions for small and medium enterprises in their finance, procurement and auditing departments to provide or render these services with the meticulous undivided attention for their businesses to meet international standards.
The hallmark of our success has been our flexibility and paying meticulous attention to detail. We realize that what is a perfect system for one client is less perfect for the other. In reality, we have found this to be true from department to department in large organisations as well.
We have trained ourselves to address different clients' requirements and provide what is needed by each organisation according to their company needs.
VISION
Our vision as Lumbatho-Audit Consultant; is to ensuring small / medium businesses that their finance department produce a reliable, accountable and trust worthy information that can be accessible by the third party with confident. And also ensuring that their documentations complied with International Standard Organisation.
This will manage by paying meticulous undivided attention when dealing with their confidentiality information working independently
MISSION
Lumbatho Audit Consultant acknowledges and understands the changing needs of organisations for which the accounting and auditing functions are at the core.
Lumbatho Audit Consultant pledges an unconditional commitment to supplying reliable, relevant and up to date service to all their clients.
Lumbatho Audit Consultant will always respect the uniqueness and individuality of each of their clients, and will constantly strive towards offering a customised service to each of their respective clients.
OUR VALUES
Our values provide the standard of behavior by which Lumbatho conduct business. These values represent how we treat one another, deal with our customers, stakeholders and how we keep ourselves accountable as a team
Reliability,
Commit to client realistically and follow up thereby enforcing consistent excellence
Be quick and responsive in business dealings within
and outside the organisation
Accountability,
Open and transparent communication with high accountability levels
Take swift and efficient steps to correct errors defects and rejecting an inconsistent behaviour
Pursuit of Excellence
Applying with consistency diligency, innovation, timeous and detailed workmanship in all dealings
Open to possibilities and remaining flexible though continuous leaning, coaching and mentoring
CLIENT SERVICE STANDARDS
Our rigorous client service standards are designed to ensure that we fulfill our professional responsibilities
to the satisfaction of our clients
-Determine, on each engagement, who our client are and directly ascertain their expectations for our performance
-Execute the client service plan in a manner, which ensure commitments are met, potential problems anticipated and surprises avoided
-Provide management with insights on the current condition of their business and meaningful suggestions for improvement
Ensure that any professional, technical or client-service problem is resolved promptly with timely consultation in an environment of mutual respect.
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